Do you have questions about the accounts receivable process at LinQhost? We understand that it can be confusing at times, which is why we explain exactly how our process works, when we collect and how we handle invoices. This way you know exactly what to expect.
Billing at LinQhost
Invoicing comes directly from LinQhost, but we work together with Payt, a specialist in debtor management. All communication about your invoice goes through Payt, which ensures a streamlined and efficient process. Did you accidentally forget to pay an invoice? No worries! Payt will send you a reminder on behalf of LinQhost. If payment is still not received after the last reminder, we will unfortunately be forced to start a collection procedure. Please note that in that case, statutory collection costs will be charged.
A human accounts receivable process
At LinQhost we use a human debtor process. This means that we assume that non-payment is usually not due to unwillingness. Do you have a question about an invoice or do you see an error? Please contact us via administratie AT linqhost.nl stating your invoice number. Our team is ready to find a suitable solution with you.
Manual or automatic collection
You are free to choose how you want to pay. By default, you pay manually, but to make it easier for you, we also offer automatic SEPA direct debit. Do you want to switch to automatic direct debit? Then send an email to administratie AT linqhost.nl stating your customer number, and we will take care of the rest.
LinQhost's accounts receivable process
We keep our process transparent, so you always know what to expect:
Day | Action | Payment term |
1 | Invoice is being created | 14 days |
14 | 1st reminder | 14 days |
32 | Final reminder/warning | 14 days |
48 | Start collection procedure |
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As you can see, we keep a clear schedule. Do you still have questions about your invoice or our process? Do not hesitate to contact our team. We are happy to help you