Phasing out email forwarding | Prevent server blacklisting

Phasing out Email Forwarding to External Addresses

Email forwarding, or the automatic forwarding of emails, is going to change. Increasingly stricter checks by spam filters make forwarding to external email addresses outside your domain less reliable. As a result, we have decided to stop this functionality for external email addresses soon. What does this mean for you, and what alternatives do you have?

What is Email Forwarding?

E-mail forwarding is a handy feature that allows you to automatically forward incoming e-mails to another e-mail address. This can be an alias within your own domain, but also to an external e-mail address. Especially the latter is causing more and more problems due to strict spam filters.

Why stop Email Forwarding to External Addresses?

Forwarding emails to external addresses increasingly leads to blacklisting of our servers. When you forward an email to another address, our server is seen as the new sender. In the case of spam messages, this can cause our server to be blacklisted, with the result that legitimate emails no longer arrive.

Alternatives to Email Forwarding

Don't worry, there are handy alternatives to email forwarding:
  1. Using IMAP: Share a mailbox with others by receiving emails via IMAP on multiple devices. With IMAP, a copy of the email remains on the server, so everyone has access to the same messages.
  2. Alias addresses within your domain: Forwarding within your own domain remains possible. You can forward emails to other internal accounts without the risk of blacklisting.

What should you do now?

If you are currently using email forwarding to external addresses, it is wise to switch to one of the above alternatives. This will prevent problems with the reliability of your emails and stay ahead of spam filters.

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