At LinQhost, our mission is to provide you with secure hosting. That's why we support Let's Encrypt, a service that allows you to provide your website with a TLS certificate for free. This encrypts all communication between your website/webshop and visitors, which contributes to a safer online world.
Let's Encrypt is an initiative supported by large (tech) companies. Thanks to sponsorship, the certificates are available for free. However, this entails some differences compared to paid certificates.
What are the differences with paid SSL certificates?
- Community Support: With Let's Encrypt, you are dependent on support from the community and the hosting party. Paid certificates often come with professional support.
- No guarantees: Let's Encrypt does not offer financial compensation in case of errors in the issuance of certificates.
- Automation: All processes at Let's Encrypt are fully automated. This can sometimes cause errors. For example, your certificate must be renewed every 90 days. If the technical settings are not in order, there is a risk that the certificate will not be renewed and your website will be temporarily unavailable.
Support for Let's Encrypt
Do you want to use Let's Encrypt? Then it is useful to have some basic knowledge of SSL certificates. The use of Let's Encrypt is entirely at your own risk, and we are not responsible for errors in requests or renewals. This is therefore outside our support SLAs.
Common issues with Let's Encrypt:
- The CAA record in the DNS is incorrect or missing.
- A domain in a Multisan no longer points to the server, meaning the certificate cannot be renewed.
You can check any issues via
letsdebug.net . If you still need help, we can support you, but there are research costs involved. Do you want complete peace of mind? Then consider our SSL service with which we take care of everything for you.
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